Frequently Asked Questions
Everything you need to know about your Hyland's shopping experience.
How long does shipping take and what are the costs?
We offer standard shipping (3-5 business days) and express shipping (1-2 business days). Shipping is free on all orders over $150. For orders below that amount, a flat rate of $9.99 applies.
What is your return policy?
Hyland's accepts returns within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached. Please note that final sale items are not eligible for return.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
At Hyland's, we are committed to ethical fashion. 70% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with fair-trade certified factories.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat or email.